From the President
Welcome to Robertson Heating Supply and Robertson Kitchen and Bath Galleries
Since our inception 90 years ago, Robertson Heating Supply has prided itself on delivering the highest quality product and best value to our customers. This philosophy has helped us grow into a regional industry leader, distributing a wide range of plumbing, heating and kitchen cabinet products throughout Ohio, western Pennsylvania, and Michigan, as well as the continued success of our regional kitchen and bath Showrooms.
As our many satisfied customers have come to know, Robertson Heating Supply offers not only products on which you can depend, but also a wide array of services that enhance our position as a primary resource for your needs.
We hope you enjoy learning more about our Showrooms on the accompanying pages. The associated links from our valued suppliers simply confirm the picture of who we are, and we thank them for their support.
If you have any questions or would like to learn more about what Robertson Kitchen and Bath Galleries and Robertson Heating Supply has to offer, please feel free to contact us at your convenience.
Sincerely
Scott Robertson
President
Our Vision
Our Vision is drawn from a few key fundamental elements. These are best reflected in our Company Values and Mission Statement.
Company Values
Robertson Heating Supply was founded in 1934 by John Robertson. Robertson Kitchen and Bath Galleries are a division of Robertson Heating Supply. The business is in its third generation of family ownership and has become an industry leader by maintaining five key company values:
1. Integrity: Excellence in business demands integrity and respect.
2. Quality Service: We provide quality service that exceeds our customers' expectations.
3. Innovative and Progressive: Our approach to our customers and employees facilitates innovative solutions and progressive policies.
4. Excellent People: Our team of well-trained, empowered employees adds value to our business and the service we provide to you.
5. Profitability: Business growth through fairness and honesty.
Mission Statement
"To be an innovative team of professionals, build on integrity with customers and employees while providing "Value Added Services That Satisfy" at a fair profit."
Service That Satisfies
The Robertson Heating Supply slogan says it all: "Service That Satisfies." We do everything we can to service our customers at the highest possible level. Whether you are a plumbing or heating contractor, a residential rebuilder or remodeler, or a homeowner in our retail Showrooms, we have both the products and service to meet your needs.
Our satisfied customers throughout Ohio, western Pennsylvania, and Michigan have come to rely on Robertson's excellent service. Thorough training is a company-wide philosophy, and employees are encouraged and empowered to provide the highest level of service possible. At Robertson Heating Supply and Robertson Kitchen and Bath Galleries, we ensure that our personnel are versatile, professional, and able to meet your specific needs.
